1I am ready to purchase! What do I need to get started?
You would need a domain name and a hosting account (if you don’t have these we will assist you).
We will also need a brief description of your business, logo, email address for contact form.
2Will I be able to edit my website easily?
Your website will be fully editable & you will be able to do modification very easily add text & images to all pages with a click!
You will be able to edit e-commerce products, their images, descriptions & prices and add unlimited pages and posts too. No programming skills required!
3Do you have any portfolio of your recent work?
Yes, we have a portfolio. If you are interested in seeing a few of our recent work samples, we post them on our facebook page www.facebook.com/digitizeitsg .
4Do you upload the website on my hosting to make it live?
Yes, we will upload the website to your hosting at no additional cost once you provide your hosting control panel url, username and password.
5Why should you have a website?
People are looking for you or your business online, but you’re nowhere to be found. A website is an essential tool for sharing information or promoting products and services that you provide.
6Which Package should you choose?
Every user needs something different for their website. That’s why we’ve created three distinct packages for you to choose the perfect web solution for your business.
7What if I do not like any feature of my website? Will you make revisions?
In case there is any issue, please contact me within 14 days of delivery of website & we will try to resolve ASAP. We will make revisions free of cost if contacted within 14 days of delivery.
8Will you teach me how to update or edit my website for the future?
Yes! We can guide you through the basics of WordPress, how it works, and how to make basic edits on your website.
9What if I accidentally alter the website during editing and it becomes inoperative?
We will keep a back-up of the website for 14 days and will attempt to fix the issue or restore your website if contacted withing the 14 days. After the warranty period, we will charge to fix any changes or updates are made to plugins/theme files or any other options that cause the website to become inoperative.
10What happens if I encounter any issues or difficulty using the website?
All our websites go through usage testing before final delivery. However, if you still encounter any difficulty using the website, you can report the issue within the 14 days and we will fix or restore the website.